Help Desk Software

Help Desk SoftwareThat Learns Your Business

AI that learns from your product catalog and customer conversations. Answer product questions instantly, prevent cart abandonment, serve customers in 40+ languages. No manual retraining.

Auto-Learning AI
Instant Answers
10-Min Setup

14-day free trial • No credit card required • Cancel anytime

Live AI Demo

Trusted by businesses in 40+ countries

Customer Company A Logo
Customer Company B Logo
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Customer Company E Logo
Customer Company F Logo
40%

More leads captured

24/7 instant responses

30%

More demos booked

Auto-qualification

Weekend sales

Never miss off-hours

GDPR compliant • Enterprise security
Native support in 40+ languages

AI That Gets Smarter Every Week

Your AI learns from product catalogs, customer conversations, and website updates. No manual retraining required.

120+

Answers improved last 7 days

95%

Auto-learning accuracy

24/7

Continuous learning window

40+

Supported languages

AI Desk - Conversation Knowledge
Extract knowledge from customer conversations
Human replies can be promoted to trusted knowledge with one click.

Learn from Every Conversation

Approved conversations instantly become reusable knowledge articles with scoring and privacy controls.

  • One-click extraction inside the team inbox
  • Quality scoring ensures accurate, on-brand responses
  • Automated embeddings keep answers blazing fast
aidesk.us • up to 50 pages
Next run: 4 Oct 2025 (UTC)
Last run: 3 Oct 2025 (UTC)
Automated crawls keep knowledge sources current without manual uploads.

Scheduled Website Updates

Configure weekly or daily scrapes to refresh product, pricing, and policy content across every channel.

  • Plan-aware schedules with completion email alerts
  • Manual "run now" for changes that cannot wait
  • Full history and approvals inside the AI Desk console
Team Collaboration

Team Inbox for Customer Support

Manage all customer conversations in one place. AI handles routine inquiries, escalates complex issues to your team with full context.

AI Desk - Team Inbox
AI Desk Team Inbox Interface showing professional conversation management and escalation features

Unified Conversations

All customer interactions in one organized inbox. No more scattered emails or missed messages.

Smart Escalation

AI handles routine questions, escalates complex issues with full conversation context to your team.

Team Collaboration

Assign conversations, add internal notes, collaborate seamlessly with your support team.

Team management included in all plans

Deploy in 10 Minutes

No coding required. If you can update website content, you can add AI Desk.

1

Configure AI

Upload documents, set behavior

5 min

2

Copy Code

Paste snippet in your footer

2 min

Go Live

Start capturing leads instantly

Instant

Works everywhere: Shopify, WooCommerce, WordPress, Squarespace, Wix, custom sites

View integration guide →

Proven Results Across Industries

See how businesses deploy AI Desk to capture more leads and scale support.

Interior Design & Renovation

Interior Design & Renovation Studios

Design studios use AI Desk to handle weekend renovation enquiries in English and Mandarin, capturing project scope and budget before consultants return Monday morning.

  • Automated bilingual consultation triage
  • Structured weekend lead briefs for designers

B2B SaaS & Software

Growth-Stage SaaS Companies

Fast-growing SaaS companies use AI Desk to triage product trials, keep docs updated with each release, and route expansion signals to Customer Success automatically.

  • Auto-learning documentation that tracks weekly releases
  • Trial qualification routed to regional CSMs

Ecommerce & Online Retail

Ecommerce & Online Retail Collective

Lifestyle and home goods brands share an AI Desk deployment that resolves repetitive enquiries, manages preorder updates, and converts weekend browsers into customers.

  • 40+ language coverage with regional nuance
  • Preorder updates push through automatically

Professional Multi-Channel Support

Widget or full-page chat. Same powerful AI, same lead capture capabilities.

Website Widget
AI Desk chat widget

Non-Intrusive Widget

Captures leads without disrupting browsing

Full Page Chat
Full-page AI Desk chat

Dedicated Support Page

Full workspace for support portals

Why Businesses Choose AI Desk

Built for Growth

Actually captures leads, not just chat

Collects contact info, qualifies prospects, routes to sales

Deploy in minutes, not months

Simple copy-paste setup. No IT team required

Transparent pricing

$49-299/mo flat rate. No per-conversation fees

Global support included

40+ languages with cultural intelligence

Not the right fit if you need:

• Enterprise procurement

• Voice/phone primary

• Legacy integrations

• 24/7 human support

Better fit: Enterprise CRM platforms

From visitor to customer, automatically

Your AI agent does not just answer questions. It qualifies leads, captures contact info, books meetings, and only bothers you when humans are actually needed.

Smart Answers

Core Feature

Never say "I do not know" - securely pulls from your website, docs, and knowledge base with enterprise-grade protection

Perfect for:

  • Product information
  • Pricing questions
  • How-to guides
  • Technical specs

Lead Capture

Available

Turns browsers into leads with smart forms that feel like conversation

Perfect for:

  • Email capture
  • Demo bookings
  • Quote requests
  • Contact forms

Smart Escalation

Available

Only interrupts humans for complex issues, with full conversation context

Perfect for:

  • Technical problems
  • Custom requests
  • Billing issues
  • Account changes

Business Integration

Available

Connects to your tools so leads and data flow automatically where you need them

Perfect for:

  • Zapier automation
  • Slack notifications
  • Discord alerts
  • Telegram messages
  • CRM updates

Ready to Capture More Leads?

Deploy AI support in 10 minutes. Start converting browsers into customers 24/7.

View Pricing

14-day free trial • No credit card required • Cancel anytime

✓ 10-minute setup✓ 40+ languages✓ Auto-learning AI✓ Expert support
    Help Desk Software - AI-Powered, Deploy in 10 Minutes | AI Desk