AI agents resolve 90% of questions instantly - while traditional platforms average 30%. Capture leads automatically. Deploy in days, not months.AI agents resolve 90% of questions instantly, while traditional platforms average 30%. Capture leads automatically. Deploy in days, not months.
Global reach - support customers in their language of choice服务全球客户 • Multilingual support with cultural intelligence • 无语言障碍，唯有解决方案
Live agents serving customers nowLive agents serving customers now • Enterprise-grade security • Audit-ready workflows
Certified & Compliant
Deploy AI agents for your specific business needs - from customer support to lead qualification
High-volume order processing
Automate order tracking, process returns, and qualify wholesale inquiries. Capture weekend and after-hours leads that would otherwise be lost.
Global customer onboarding
Handle trial signups, feature demos, and technical questions across time zones. Convert 40% more trials with instant onboarding and upgrade assistance.
English-Chinese markets
Serve customers in English and Chinese simultaneously. Reduce cart abandonment with native-language support and cultural context awareness.
Stop losing customers to slow responses. Deploy AI that converts 40% more browsers by taking immediate action - capturing leads, booking demos, and routing qualified prospects to your sales team.
Convert weekend browsers into Monday sales. Your AI works 24/7 collecting contact information, qualifying prospects, and scheduling appointments while you sleep.
Upload your sales documents, configure response style, deploy your agent. Widget live in 10 minutes, fully configured in 1 hour. No coding required.
Visual interface for business teams - no technical knowledge required
Connect to your existing CRM, calendar, and sales tools
Industry reality: 73% of customers abandon purchases when support is too slow
Lost weekend and evening sales
"We'll get back to you in 24 hours"
Prospects go to competitors
Capture revenue 24/7 - never miss late-night customers
Convert 40% more browsers with instant responses
Widget live in 10 minutes - start converting today
Superior result accuracy from state-of-the-art models. 60-80% automation vs industry standard 30%. Purpose-built for conversion, not retrofitted.
Deploy in days, not months. Features in weeks, not quarters. Founded in Singapore.
Native English-Chinese bilingual AI. Built for APAC markets, not translated for them.
Watch a walkthrough of AI Desk, including creating support tickets, working with custom actions, and AI FAQ.
We use AI Desk for our own customer support. Test it out and see how it handles real conversations.
Ask to "schedule a demo" for a booking link
Try "What is AI Desk?" for instant responses
Say "I need help" to escalate to our team
Experience our live AI customer support agent. Ask questions, get help, or explore features in a real support conversation.
See how the chat widget works when embedded on your website. The chat bubble is always visible in the bottom-right corner of this page.
Look for the chat widget in the bottom-right corner to try it out
From subtle website widgets to dedicated full-page experiences. Choose the chat interface that matches your brand and customer journey.
Non-intrusive chat bubble that appears on your website. Perfect for capturing leads without disrupting the browsing experience.
Dedicated chat experience for complete support. Ideal for support pages, customer portals, or primary chat interactions.
Both options include the same powerful AI capabilities and human escalation
View integration guide →Upload documents, configure behavior, deploy your agent. Business teams use forms and dropdowns. Technical teams configure custom actions and workflows.
Configure agent personality, behavior, and response style. Advanced users can set up custom actions and complex workflows.
Upload PDFs, documents, and text files to train your AI agent. Automatic processing and indexing for intelligent, context-aware responses.
Your AI agent becomes smarter with every document you add to its knowledge base
Learn about knowledge base training →Complex issues get seamlessly transferred to your team with full conversation context. Respond via email, maintain customer relationships, and never lose important details.
Complete workflow management from AI automation to human escalation with full context
Access Your ConsoleYour AI agent does not just answer questions. It qualifies leads, captures contact info, books meetings, and only bothers you when humans are actually needed.
Never say "I do not know" - securely pulls from your website, docs, and knowledge base with enterprise-grade protection
Perfect for:
Turns browsers into leads with smart forms that feel like conversation
Perfect for:
Only interrupts humans for complex issues, with full conversation context
Perfect for:
Connects to your tools so leads and data flow automatically where you need them
Perfect for:
Latest insights on AI customer support, industry trends, and implementation strategies.
We built AI Desk because customer support should not force you to choose between automation and quality. After a year of focused development and real-world testing, here is what we learned and what we built to transform customer service.
We are excited to announce our rebrand from Chatleh to AI Desk. Learn about our journey and what this means for our users.
When generic solutions fail and mission-critical outcomes demand expert-led AI that adapts to your unique business complexity.
Dedicated specialists tackle complex requirements others cannot solve (1-7 days)
White-glove transformation with guaranteed business outcomes (2-6 weeks)
AI Desk excels at revenue acceleration through automated sales conversations. Use this guide to determine if we are the right fit for your business goals.
Superior AI accuracy
60-80% automation from day one, built on state-of-the-art models
Auto-improving support
AI advances enhance your system without manual updates
Cultural intelligence
Native English-Chinese bilingual support plus local language capabilities
Rapid deployment
Days not months, transparent pricing ($49-299/mo)
Founder access
Direct line to wenjie@latent.us for rapid features
Best for: Growing businesses focused on sales automation and revenue acceleration
Large enterprise procurement
Primary voice/phone channels
Complex multi-channel integrations
Legacy system integrations
Dedicated account management
Compliance certifications
Better fit: Enterprise CRM platforms or specialized compliance tools
Deploy AI that works 24/7, converts 40% more browsers, and pays for itself with the first sale you would have missed.
Free trial • Widget live in 10 minutes • No setup fees