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From ChatLeh to AI Desk: Our Brand Evolution

We're excited to announce that ChatLeh has officially rebranded to AI Desk. Learn about our journey, the reasons behind this transformation, and what it means for our growing community of users and partners.

December 13, 2024
5 min read
AI Desk Team

We're thrilled to announce a major milestone in our company's journey: ChatLeh has officially become AI Desk. This rebrand represents more than just a name change - it reflects our evolution, our expanded vision, and our commitment to delivering the most comprehensive AI-powered customer support platform.

Why the Change?

When we started as ChatLeh, our focus was on creating intelligent chatbots that could handle customer interactions. As we grew and our platform matured, we realized that our solution had become something much more powerful - a complete AI desk that serves as the central hub for all customer support operations.

The Power of AI Desk

The name "AI Desk" better captures what we've built:

  • Comprehensive Support Hub: More than just chatbots, we provide a complete customer service ecosystem
  • AI-Powered Intelligence: Advanced AI that learns, adapts, and improves with every interaction
  • Professional Identity: A name that resonates with enterprise clients and reflects our business focus
  • Future-Ready Vision: Positioned for the next generation of AI-powered customer support tools

What This Means for You

For Existing Users

  • Seamless Transition: Your accounts, data, and configurations remain unchanged
  • Enhanced Features: New capabilities rolled out under the AI Desk brand
  • Continued Support: The same dedicated team, now with expanded resources
  • URL Migration: Gradual transition to aidesk.us domain with full backwards compatibility

For New Users

  • Clearer Value Proposition: Immediately understand what we offer
  • Professional Platform: Enterprise-grade solution with proven reliability
  • Growing Ecosystem: Join a platform that's rapidly expanding its capabilities
  • Future-Proof Investment: Partner with a company built for long-term growth

Our Journey Forward

This rebrand marks the beginning of an exciting new chapter. Here's what you can expect:

Immediate Improvements

  • Enhanced User Interface: Refreshed design that's more intuitive and powerful
  • Expanded Integrations: More ways to connect AI Desk with your existing tools
  • Advanced Analytics: Deeper insights into your customer support performance
  • Improved Documentation: Comprehensive guides and resources

Coming Soon

  • Multi-Language Support: Serve customers in their preferred language
  • Advanced AI Models: Even smarter responses and better understanding
  • Team Collaboration Tools: Enhanced features for support teams
  • Mobile Applications: Full-featured mobile apps for on-the-go support

Technical Excellence Continues

Our commitment to technical excellence remains stronger than ever:

  • 99.9% Uptime: Reliable service you can count on
  • Enterprise Security: SOC 2 compliance and advanced data protection
  • Scalable Architecture: Built to grow with your business
  • Open APIs: Flexible integration options for custom workflows

Thank You

This transformation wouldn't be possible without our incredible community of users, partners, and team members. Your feedback, trust, and support have shaped AI Desk into what it is today.

Ready to Experience AI Desk?

Whether you're an existing ChatLeh user or discovering us for the first time, we're excited to show you what AI Desk can do for your customer support operations.

Get Started Today: Visit aidesk.us to explore our platform or book a demo to see AI Desk in action.


Have questions about the rebrand or need help with your account? Contact our support team at support@aidesk.us - we're here to help!

AI Desk

Customer Support AI

Help Desk Software That Learns Your Business

40% More Leads · 10-Min Setup · Copy-Paste Deployment

AI-powered help desk automation
Continuous learning from your business
40+ languages with cultural intelligence
    From ChatLeh to AI Desk: Our Brand Evolution