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AI Desk vs Crisp.
Crisp is a team inbox that charges per workspace and caps your seats. AI Desk is an AI answerer with unlimited seats on every plan. Different jobs.
Prices from public pricing pages, October 2026 — verify before deciding, they change.
Pick Crisp if…
- Your team lives in a shared inbox with assignments and notes
- You want mobile apps, campaigns, and a knowledge base in one tool
- You prefer a larger European vendor with tiered plans
- Most chats are handled by humans, AI assists
Pick AI Desk if…
- You want AI answering on every plan — including Free
- You have more than 10 people and dislike seat caps
- You want a flat yearly price instead of a rising tier
- You want leads by email, not another inbox to staff
The structural difference
Crisp prices the workspace: more seats and more AI push you up tiers, from $45 toward $95 and $295. AI Desk prices the bot: one flat plan, unlimited seats, unlimited replies, AI included from Free upward. Teams that chat should stay in an inbox. Businesses that want the questions handled without staffing should price the flat option.
Fair questions
Is AI Desk cheaper than Crisp?
For AI, yes. Crisp's AI chatbot starts on its $95-a-month plan with 10 seats; AI Desk puts AI on every plan including Free, with unlimited seats, and the yearly plan works out to $66 a month. If you only need human live chat, Crisp's cheaper tiers may fit. Prices change; check both pricing pages before deciding.
Does AI Desk have a shared inbox and mobile apps like Crisp?
No. Crisp is a full team inbox with mobile apps, campaigns, and a knowledge base. AI Desk is narrower on purpose: the bot answers, captures leads, and emails you — there is no inbox to staff and nothing to install.
Can I migrate from Crisp to AI Desk?
Yes. Point us at your site and help pages and we retrain the bot on your content; the embed snippet swaps in minutes. Export your Crisp conversations first — history does not transfer.
Price the flat option.
Free trial, live bot on your site within 48 hours — unlimited seats, unlimited answers.
Start free trial