Case studies from teams that move fast

Interior design studios keep renovation enquiries moving all weekend with bilingual AI Desk flows that gather renovation scope, property details, and budget before consultants return on Monday.

• •Automated bilingual consultation triage
• •Structured weekend lead briefs for designers
• •Managed handover to design consultants

A fast-growing SaaS company uses AI Desk to triage self-serve trials, surface expansion signals, and keep release documentation current across regions.

• •Auto-learning documentation that tracks weekly releases
• •Trial qualification routed to regional CSMs
• •Security answers aligned with procurement checklists

Lifestyle and home goods brands share an AI Desk deployment that resolves repetitive enquiries, manages preorder updates, and converts weekend browsers into customers.

• •40+ language coverage with regional nuance
• •Preorder updates push through automatically
• •Fulfilment risks escalated before refunds appear

Boutique law, accounting, and consulting firms rely on AI Desk to triage client enquiries, prepare consultations, and keep engagement pipelines moving without additional coordinators.

• •Consultation requests triaged by matter type
• •Scheduling briefs delivered with preferred slots for coordinator follow-up
• •Compliance-ready engagement summaries generated automatically

Property agencies deploy AI Desk to respond to viewing enquiries instantly, capture buyer and landlord requirements, and coordinate follow-ups with on-call agents.

• •Viewing requests reach negotiators with ready-to-book details
• •Buyer profiles prepared for fast CRM updates
• •Priority landlord leads highlighted automatically

Dental, aesthetic, and GP clinics rely on AI Desk to manage appointment requests, handle multilingual FAQs, and escalate urgent cases to on-call staff safely.

• •Appointments confirmed within minutes
• •Pre-visit instructions ready to send without manual drafting
• •Bilingual coverage without expanding headcount

Regional restaurant groups orchestrate reservation requests, catering enquiries, and delivery updates with AI Desk so managers can focus on operations during peak hours.

• •Reservations confirmed with host-ready summaries
• •Catering briefs delivered to managers automatically
• •Delivery questions resolved before guests escalate

Training academies and enrichment providers deploy AI Desk to respond to enrolment questions, capture learner profiles, and streamline payment follow-ups without expanding admin teams.

• •Learner goals captured during first interaction
• •Reminder prompts ready for coordinator follow-up
• •Instructor dashboards updated before class