Case Study • Real Estate
Agencies convert more viewings without extra coordinators
AI Desk collects property preferences, financing readiness, and contact preferences, then delivers ready-to-book showings to the right agent before prospects move on to competitors.
Overview
Property agencies deploy AI Desk to respond to viewing enquiries instantly, capture buyer and landlord requirements, and coordinate follow-ups with on-call agents.
Quick results
Viewing requests reach negotiators with ready-to-book details
Buyer profiles prepared for fast CRM updates
Priority landlord leads highlighted automatically
What they needed
- •Hot leads went unanswered overnight, leading to lost mandates.
- •Agents manually re-entered viewing details into shared spreadsheets.
- •Owners lacked visibility into which enquiries were ready to transact.
How AI Desk helped
- •AI Desk qualifies buyers and tenants, capturing budget, location, and timeline before assigning an agent.
- •Viewing requests arrive in the team inbox with structured details that plug into existing calendar and CRM workflows.
- •Priority alerts surface landlord or developer leads that match current inventory.
Outcomes observed
- •Viewing requests receive replies in under five minutes at any hour.
- •Agents arrive with complete prospect context, shortening negotiation cycles.
- •Agency leaders track mandate pipeline health without manual status chasing.
Capabilities the team relies on
Agent Configuration
Routes matched buyers and landlords to the right negotiator instantly.
Explore feature →Auto-Learning AI
Keeps project launch information and financing FAQs updated without manual effort.
Explore feature →Plan your own AI Desk rollout
Bring auto-learning support to your industry with managed onboarding or self-serve deployment. Our team shares playbooks from Real Estate Agencies teams so you can launch confidently.